A Home Infusion & Specialty Pharmacy, a key provider of outpatient infusion therapy in Houston, faced significant challenges as it rapidly expanded. With ballooning Accounts Receivable (AR), cash posting backlogs and billing inefficiencies, HealthQuest needed a partner to help streamline their financial operations.
Prochant stepped in, conducting a comprehensive system analysis that addressed these issues head-on. By September 2023, Prochant had reduced AR by 81%, cleared backlogs and implemented best practices that significantly improved the provider’s financial health. This partnership led:
- An 81% decrease in overall AR
- A 78% reduction in Days Sales Outstanding (DSO)
- A 76% drop in denials
The collaboration not only optimized operations but also positioned the home infusion and specialty pharmacy provider for continued success in a growing market. Fill out the form below to read the full case study.