This article outlines essential practices for billing miscellaneous codes correctly and leveraging tools like the PWK segment to support successful claim adjudication. 

Paula Roth, VP of Pharmacy Operations at Prochant, and Rachel Ewell, Director of Payer Contracts at Amerita, joined NHIA for a timely and tactical webinar focused on managing and preventing denials in the infusion space.

On May 22, the U.S. House of Representatives passed H.R. 1, informally known as the One Big, Beautiful Bill Act (OBBBA). This wide-ranging legislation includes several HHS-related provisions that could significantly impact providers of home medical equipment (HME) and infusion and pharmacy industries.

In the complex world of infusion reimbursement, experience matters. At Prochant, our infusion revenue cycle management (RCM) team brings together 158 years of combined expertise across every aspect of the revenue cycle. From intake to billing, collections to denial management, our experts have seen it all and solved it all. 

In this episode, the hosts explore a topic that’s becoming impossible to ignore across the infusion therapy landscape: the escalating talent crisis.

Denials are a revenue cycle problem that must be solved at both the front and back end. From intake to adjudication, home infusion providers need a comprehensive strategy that prioritizes prevention, streamlines resolution and strengthens payer collaboration.

Community Home Health Services, a hospital-affiliated provider of durable medical equipment (DME), faced growing revenue cycle challenges that hindered efficiency and scalability. Staffing gaps, fragmented workflows and a high volume of low-value claims led to unsustainable overhead and limited growth potential. 

Mastering Reimbursement: Challenges, Solutions, and Metrics That Matter, featuring Joey Graham, CEO of Prochant, and Andrea Stark, Owner of MiraVista.

NHIA 2025 brought together the brightest minds and most dedicated professionals in the home infusion industry—and Prochant was thrilled to be in the thick of it. From memorable events to meaningful conversations, here’s a look at how we showed up and what we took away from this year’s conference. 

Prochant is proud to announce that it has earned the prestigious HITRUST r2 Certification for information security across its IT infrastructure, Prochant Pulse Connect Portal, operations and data center hosted on Microsoft Azure.