Artificial Intelligence (AI) is no longer a futuristic concept; it’s a strategic imperative for payers and providers. Recent data shows that nearly three-quarters of home-based care organizations are increasing their financial commitments to AI, recognizing its transformative potential across the industry. For revenue cycle management (RCM), these investments are paving the way for innovation that optimizes processes, reduces costs and accelerates reimbursements. 

In this special Halloween episode of Beyond the Drip, our co-hosts Jon Love, Pamela McIntyre, Brandon Carpenter and Brian O'Sullivan reminisce on some of the most spine-tingling stories in the infusion market. Together, they explore the industry’s “scariest stories”—from unsettling trends and operational risks to hidden threats few are talking about but are bound to impact the industry.

Our new Engagement Services extend our comprehensive revenue cycle management (RCM) solutions by integrating a high-touch approach to patient and referral calling. We recognize the importance of effective communication, not only for enhancing patient experience but also for accelerating collections and ensuring operational efficiency.

Prochant's Engagement Services optimize patient and referral communication, addressing high labor costs, staffing shortages, and revenue loss from denials and cancellations.

In the revenue cycle, following successful Intake and Billing processes, the final and crucial step is Collections. This stage ensures that all efforts invested earlier lead to tangible financial returns, making it essential for a home-based care provider’s financial health.

At this year’s NASP and IgNS conferences, Jon Love, VP of Pharmacy Services, and Lee Pratt, Business Development and Operations Manager, from Prochant had the opportunity to discuss one of the biggest challenges in specialty pharmacy today: scalability.

In this special Halloween episode of Beyond the Drip, our co-hosts Jon Love, Pamela McIntyre, Brandon Carpenter and Brian O'Sullivan reminisce on some of the most spine-tingling stories in the infusion market. Together, they explore the industry’s “scariest stories”—from unsettling trends and operational risks to hidden threats few are talking about but are bound to impact the industry.

Inaccurate billing, delayed claims and compliance hurdles not only reduce profitability but can jeopardize a provider's financial health. Below are some of the top billing challenges healthcare providers encounter, along with how Prochant’s flexible RCM solutions can help resolve them. 

In episode three of Beyond the Drip, our panel explores a pressing issue in both the tech and healthcare sectors: monopolies. The discussion soon draws a parallel between Google’s market dominance and the growing monopolies within the healthcare industry, particularly among payers.  

Revenue Cycle Management (RCM) is the backbone of any home-based care provider's financial health, and it starts at the very beginning: the intake process. Proper intake is crucial for ensuring accurate billing, smooth claims submissions and faster reimbursements.

As we approach the new year, home health agencies need to prepare for the annual insurance changes that impact patient care and reimbursement. Staying ahead of these shifts can significantly reduce billing issues, prevent care delays and ensure smoother operations. Here are the top 10 tips for home health agencies to successfully navigate insurance changes.

Prochant has tapped Joey Graham, who has been with the company since 2015, most recently as chief revenue officer, to lead the company.