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Patient and Referral Calling

Prochant’s Engagement Services optimize patient and referral communication, addressing high labor costs, staffing shortages, and revenue loss from denials and cancellations.

ArticlesPodcasts

Beyond the Drip: Examining CVS Health’s Exit from the Infusion Market

In this special Halloween episode of Beyond the Drip, our co-hosts Jon Love, Pamela McIntyre, Brandon Carpenter and Brian O'Sullivan reminisce on some of the most spine-tingling stories in the infusion market. Together, they explore the industry’s “scariest stories”—from unsettling trends and operational risks to hidden threats few are talking about but are bound to impact the industry.

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Podcasts

Beyond the Drip: Special Halloween Episode – “Tales from the Drip”

In this special Halloween episode of Beyond the Drip, our co-hosts Jon Love, Pamela McIntyre, Brandon Carpenter and Brian O'Sullivan reminisce on some of the most spine-tingling stories in the infusion market. Together, they explore the industry’s “scariest stories”—from unsettling trends and operational risks to hidden threats few are talking about but are bound to impact the industry.

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Podcasts

Beyond the Drip: Hey Google! Show Me a Monopoly in Healthcare

In episode three of Beyond the Drip, our panel explores a pressing issue in both the tech and healthcare sectors: monopolies. The discussion soon draws a parallel between Google’s market dominance and the growing monopolies within the healthcare industry, particularly among payers.  

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Podcasts

Beyond the Drip: IV Room Intern to Infusion Industry Leader

In the latest episode of Beyond the Drip, Randy Broyles, Chief Strategy Officer (CSO) of CSI Pharmacy joined our co-hosts, Jon Love, Pamela McIntrye, Brandon Carpenter and Brian O'Sullivan, as he shared his incredible journey from a pharmacist intern to building and leading some of the most successful infusion pharmacies in the country.

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Podcasts

Harnessing AI in Revenue Cycle Management

In a recent episode of HME News' podcast, HME News in 10, Joey Graham, Chief Revenue Officer at Prochant, discussed the transformative impact of AI on the HME industry. Historically, healthcare and HME have lagged behind other sectors in adopting new technologies, but this trend is changing. Graham explained why AI is no longer science fiction and how it promises substantial ROI, despite its high upfront costs, particularly in revenue cycle management (RCM). 

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Podcasts

Beyond the Drip Podcast Episode 2: The “Wild West” of Infusion

In the second episode of our series, we host a round-robin on the "Wild West" of infusion, bringing back our industry experts Jon Love, VP of Pharmacy Services at Prochant, and co-hosts Brandon Carpenter, president of MedEdge Solutions, Pam McIntyre, founder and owner of Expert Infusion Nurse Consulting, and Brian O’Sullivan, president of The O’Sullivan Group.

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Podcasts

Beyond the Drip Podcast: Insights from Reece Norris, WeInfuse

Welcome to “Beyond the Drip,” where we dive into the fascinating world of Infusion Pharmacy, from Home Infusion to Ambulatory Infusion Centers. Expect topical conversations on the latest happenings in Infusion from industry leaders who will bring you the latest news, trends and innovations in the infusion industry, as well as expert insights and stories to keep you informed and inspired.  

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Top 5 HME Denials: Proven Strategies for Success

The top 10 HME denials represent more than 50% of all denials. While the focus is often on the top 5 denial reasons, it's essential to shed light on the other 5 denials that providers encounter in their day-to-day operations.

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Podcasts

Lessons from Medtrade 2023 with Joey Graham and BJ Martinelli

Medtrade 2023 united the East and West shows, bringing the home medical equipment (HME) industry together all under one roof. The Modern Healthcare Back Office podcast caught up with Prochant Chief Revenue Officer Joey Graham, a speaker at the conference, and Prochant Head of HME Sales BJ Martinelli to discuss their takeaways […]

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Podcasts

Hot Topics & Takeaways from NASP 2022

The National Association of Specialty Pharmacy (NASP) celebrated its 10th anniversary this year during its Annual Meeting & Expo in Orlando, Florida. In just 10 years, the pharmacy industry landscape has changed dramatically. Prochant infusion expert Jon Love was in attendance and spoke on a recent episode of The Modern Healthcare […]

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