In the latest Beyond the Drip episode, co-hosts are joined by Connie Sullivan, President and CEO of the National Home Infusion Association (NHIA), to discuss the evolving landscape of home infusion and the key role of NHIA in driving the industry forward.

As we step into 2025, the latest episode of Beyond the Drip sets the stage for a year filled with both opportunities and challenges in the infusion and pharmacy space. The hosts reflect on the key events of 2024 that shaped the industry, including major disruptions like the Change Healthcare cyberattack, supply chain issues and regulatory shifts.

In the latest Beyond the Drip episode, Jon Love and co-hosts sit down with Eric Hill, co-founder of AvevoRx, to discuss his remarkable journey in the infusion therapy industry. Beginning with BioRx, a company he co-founded in 2003, Eric scaled the business into a billion-dollar enterprise before its acquisition by Diplomat Specialty Infusion and later Optum. Now at AvevoRx, Eric is driven by a commitment to improving patient care through personal connections, streamlined processes and strategic use of technology. 

In this special Halloween episode of Beyond the Drip, our co-hosts Jon Love, Pamela McIntyre, Brandon Carpenter and Brian O'Sullivan reminisce on some of the most spine-tingling stories in the infusion market. Together, they explore the industry’s “scariest stories”—from unsettling trends and operational risks to hidden threats few are talking about but are bound to impact the industry.

In this special Halloween episode of Beyond the Drip, our co-hosts Jon Love, Pamela McIntyre, Brandon Carpenter and Brian O'Sullivan reminisce on some of the most spine-tingling stories in the infusion market. Together, they explore the industry’s “scariest stories”—from unsettling trends and operational risks to hidden threats few are talking about but are bound to impact the industry.

In episode three of Beyond the Drip, our panel explores a pressing issue in both the tech and healthcare sectors: monopolies. The discussion soon draws a parallel between Google’s market dominance and the growing monopolies within the healthcare industry, particularly among payers.  

In the latest episode of Beyond the Drip, Randy Broyles, Chief Strategy Officer (CSO) of CSI Pharmacy joined our co-hosts, Jon Love, Pamela McIntrye, Brandon Carpenter and Brian O'Sullivan, as he shared his incredible journey from a pharmacist intern to building and leading some of the most successful infusion pharmacies in the country.

In a recent episode of HME News' podcast, HME News in 10, Joey Graham, Chief Revenue Officer at Prochant, discussed the transformative impact of AI on the HME industry. Historically, healthcare and HME have lagged behind other sectors in adopting new technologies, but this trend is changing. Graham explained why AI is no longer science fiction and how it promises substantial ROI, despite its high upfront costs, particularly in revenue cycle management (RCM). 

In the second episode of our series, we host a round-robin on the "Wild West" of infusion, bringing back our industry experts Jon Love, VP of Pharmacy Services at Prochant, and co-hosts Brandon Carpenter, president of MedEdge Solutions, Pam McIntyre, founder and owner of Expert Infusion Nurse Consulting, and Brian O’Sullivan, president of The O’Sullivan Group.

Welcome to “Beyond the Drip,” where we dive into the fascinating world of Infusion Pharmacy, from Home Infusion to Ambulatory Infusion Centers. Expect topical conversations on the latest happenings in Infusion from industry leaders who will bring you the latest news, trends and innovations in the infusion industry, as well as expert insights and stories to keep you informed and inspired.  

Welcome to Beyond the Drip Podcast and The Modern Healthcare Back Office Podcast!

The top 10 HME denials represent more than 50% of all denials. While the focus is often on the top 5 denial reasons, it's essential to shed light on the other 5 denials that providers encounter in their day-to-day operations.