Our technology is designed to revolutionize the home-based care industry by seamlessly integrating cutting-edge innovation with human expertise. We empower providers with advanced tools that enhance efficiency, accuracy and financial performance, ensuring that technology works together with skilled professionals to deliver exceptional results.
Our Technology
Driving the Future of Revenue Cycle Management
Prochant Pulse
High-touch, high-tech RCM solutions for revenue growth
Prochant Pulse is our proprietary technology platform designed to revolutionize the way home-based care providers for HME, infusion and pharmacy, and home health and hospice manage their revenue cycle. By harnessing the power of AI and automation, Prochant Pulse enables the Prochant Process for Intake, Billing and Collections, allowing providers to plan, allocate, execute and monitor better than ever before. Pulse uncovers actionable insights from data sets, intelligently analyzing patterns and predicting trends crucial to your business’s success. The platform streamlines operations by organizing claims into intelligent queues based, routing them to the right team members with the right skills at the right time. This enhances operational efficiency and accelerates revenue recovery. The platform’s AI models continuously adapt workflows and enhance prediction accuracy based on your unique data, ensuring that decision-making processes are always evolving and improving.
Benefit: Streamlined operations
Benefit: Enhanced financial performance
Benefit: Increased visibility and control
2,000
Active Portal Users
25%
Year over Year Growth
95%
of cash to net revenue
99%
Average collections rate
32
Avg
DSO
69+M
records processed daily
Pulse Analytics
Real-time visibility into key business metrics
Prochant’s Pulse Analytics is a powerful tool designed to provide home-based care providers with real-time insights into their revenue cycle performance. It integrates advanced data analytics, intelligent algorithms and automation to deliver comprehensive visibility into key metrics, allowing users to monitor financial health, track operational efficiency and identify trends that impact their business. With customizable dashboards, intelligent drilldowns and automated reporting, Pulse Analytics empowers providers to make informed, data-driven decisions that optimize outcomes, enhance patient satisfaction and drive overall business growth.
Benefit: Real-time analytics
Benefit: Customizable reporting
Benefit: Enhanced operational visibility
12-24hr
average turnaround time
13M+
records processed daily
Benefit: Optimized work allocation
Benefit: Increased productivity
Benefit: Seamless team collaboration
Pulse Connect
RCM optimization for maximized Team efficiency
The Prochant Connect workflow management solution streamlines RCM processes, ensuring the right work is fed to the right team member at the right time, and management has full visibility.
Prochant’s Pulse Connect is an advanced integration platform designed to optimize revenue cycle management by intelligently managing and allocating work for our team. We actively monitor work in real-time, focusing on the highest priority claims that impact your bottom line to ensure that resources are directed where they are needed most, to maximize team efficiency and capacity. Pulse Connect scores the complexity of tasks and tracks the skill levels of our staff, allowing for intelligent allocation of work, ensuring that the right team members handle the right tasks.
In addition to work allocation, Pulse Connect provides comprehensive quality and productivity data at both the team and individual levels, giving leadership the insights they need to effectively monitor and enhance performance. By leveraging automation and AI, Pulse Connect also automates mundane, repetitive tasks, freeing up your team to focus on the work that matters most. This seamless integration and automation not only improve operational efficiency but also drives better financial outcomes and ensures consistent, high-quality performance across your organization.
- Plan
We seamlessly & securely ingest data from your billing system, analyzing your daily work inventory, backlogs and special needs. With tailored benchmarks and recommended queues, we create a plan of attack built for your business.
- Allocate
We prioritize high-value A/R and adjust allocations in real-time to ensure optimal team capacity. Using payment predictions, we target high-impact denials and allocate tasks based on complexity and skill.
- Execute
By clustering similar tasks, we enhance productivity. Automated appeal annotations speed up denial management, and payor-specific strategies improve follow-up. AI summaries make call notes actionable and fast. Agents are provided with decision support, so they take the right action the first time.
- Monitor
Track the leading and lagging KPIs that matter. Our system provides team and individual performance data and proactive alerts, allowing you to resolve issues quickly by drilling down into the root cause.
The Prochant Process
The Prochant Process combines a high-touch and high-tech approach to optimize your RCM program, so you can focus more on revenue growth.
We do this through our proprietary Prochant Pulse technology, comprised of the Analytics and Connect platforms, which provides real-time analytics and reporting and intelligent workflow management. Our technology, leveraging AI and automation, in combination with our experienced and responsive team, ensures you can achieve greater efficiency, improved financial performance and enhanced decision-making capabilities. You can trust us to manage key processes in your business consistently and with the highest quality standards. We get the right work to the right employee at the right time, to maximize your return on RCM investment.
Benefit: By expertly managing incoming referrals and securing prior authorizations, Prochant reduces costly denials, leading to improved financial outcomes and more efficient revenue cycles.
Benefit: Through comprehensive oversight of demographic data entry, eligibility verification and prior authorization processes, Prochant reduces administrative complexities, streamlining the intake process for better overall efficiency.