The Prochant Process combines a high-touch and high-tech approach to optimize your RCM program, so you can focus more on revenue growth. We do this through our proprietary Prochant Pulse technology, comprised of the Analytics and Connect platforms, which provides real-time analytics and reporting and AI-driven workflow management. Our technology, in combination with our experienced and responsive team, ensures you can achieve greater efficiency, improved financial performance and enhanced decision-making capabilities.
You work hard to earn your revenue; count on us to bring it home.
A tech meets team approach to optimizing revenue cycle management.
The Prochant Process
20%
Average 90+ Accounts/Receivable % achieved by our clients.
32 DSO
Average days sales outstanding (DSO) achieved by our clients.
99%
Average collections rate achieved by our clients.
Intake
Our Intake Service expertly directs incoming referrals and secures prior authorizations, strategically minimizing backend issues, such as denials. This comprehensive oversight ensures a smoother workflow, minimizes administrative complexities and enhances overall operational efficiency.
Billing
Our Billing Service manages the entire billing process—from generating invoices and submitting claims to handling payer rejections—ensuring accuracy, reducing administrative burden and improving cash flow.
Collections
Our Collections Service handles every facet of recovery and cash posting, streamlining the process to accelerate payments and maximize the recovery of outstanding bills. This comprehensive management ensures quicker cash flow and reduces the time and effort required to recoup unpaid invoices.
Flexible Partnership Offerings
Our flexible partnerships are designed to meet your diverse needs, offering three distinct models: Expert Staffing, Focused Solutions and End-to-End Revenue Cycle Management. These models allow you to select the level of service that aligns with your operational goals and budget, ensuring scalable success through our targeted solutions.
End-to-End Revenue Cycle Management
Our End-to-End model offers full-service support, from hybrid onshore and offshore staffing to strategic and operational management across intake, billing and collections. We take full responsibility for managing people, strategy and outcomes, allowing you to focus on broader business goals. We ensure a seamless partnership by aligning efforts with your objectives and providing comprehensive oversight, including technology solutions that enhance workflow and performance. This model offers the highest level of support, delivering measurable results with minimal involvement.
Focused Solutions
Focused Solutions for Intake, Billing or Collections blend our staffing support, Pulse technology and best practice workflows with strategic oversight, filling gaps in your revenue cycle. Prochant’s collaborative approach works to streamline processes and ensure that you meet your performance goals.
Expert Staffing
With Expert Staffing, you maintain control over your team while we supply skilled resources. You manage the project, technology and outcomes, while we ensure top performance from each team member.
Who We Serve
Our Industries
Prochant partners with a diverse range of clients throughout the home-based care sector.
Prochant Pulse
Our Proprietary Technology
Pulse Analytics
Real-Time Insights and Custom Reporting for Providers
Prochant Analytics delivers real-time insights, custom reporting and enhanced visibility into key metrics, empowering providers with data-driven decision-making tools to boost financial performance and operational efficiency.
Benefit: Real-Time Insights
Benefit: Enhanced Performance Monitoring
Pulse CONNECT
Streamlining Workflows, Empowering Teams
Prochant Connect is Prochant’s platform that monitors and intelligently allocates work across teams, optimizing productivity and ensuring that the most complex tasks are handled by the right people at the right time.
Benefit: AI-Driven Workflow Management
Benefit: Intelligent Task Allocation
Client Testimonials
Working with Prochant, we have gone from 43% accounts receivable over 90 days to just 13%. In this audit rich environment, this result is phenomenal.
Steve Mamangakis,
CEO
Physicians Choice Respiratory Services
Switching to Prochant for our revenue cycle management allowed us to focus on running our pharmacy instead of being distracted by billing and back-office tasks. We spend less time dealing with frustrating payor related issues, and instead invest our time and energy into improving patient care. Working with Prochant, we feel confident our revenue process is managed at a very high level of efficiency and expertise.
Obadiah Scheich,
PharmD, Director
Avera Home Infusion
Prochant has been a true partner, allowing us to focus on unmatched customer service while they manage RCM processes behind the scenes. Their support has enabled us to scale faster and more efficiently.
Joel Gallion,
President
Bellevue Healthcare
We wish we came to Prochant sooner. Their tailored RCM solutions transformed our revenue management processes and improved our bottom line. The partnership with Prochant has been instrumental in our success.
Matt Flatt,
EVP
NuCara Home Medical
Our collaboration with Prochant has transformed our approach to managing AR and billing. Their detailed analysis and targeted actions helped us overcome our previous challenges, resulting in a more streamlined and effective financial operation. We highly value their expertise, collaboration and ongoing support.
Shaukat Zakaria,
CEO
HealthQuest Infusion & Specialty
Our experience has been wonderful with the Prochant collaboration team. They are able to answer all of our questions, and we are very pleased with their work and dedication to helping our billing team here at VSP.
Madison Guy
Value Specialty Pharmacy
Prochant is always finding ways to be proactive. The partnership that we have cultivated with them has proven to be very successful. We invest through ongoing conversations in the development of our Prochant partner team. The dialogue continues to become more complex resulting in better RCM KPIs. Prochant is part of our team, and we are also part of their team. Working collaboratively is what it is all about as RCM is a team sport. I could not be prouder of our results.
Will Boyd,
VP of Revenue Cycle Management
Thrive Skilled Pediatric Care
latest news
Latest News and Insights: Stay Informed, Stay Ahead
ArticlesNews
Prochant’s New Engagement Services: Patient and Referral Communications
Our new Engagement Services extend our comprehensive revenue cycle management (RCM) solutions by integrating a high-touch approach to patient and referral calling. We recognize the importance of effective communication, not only for enhancing patient experience but also for accelerating collections and ensuring operational efficiency.
Articles
DME Billing: More Resources for Your New Normal
Explore more of Prochant’s resources to help your DME Billing team: Resources for Your New Normal team during COVID-19.
Resources
Join Us for an Exclusive HME News Webinar!
Mastering Reimbursement: Challenges, Solutions & Metrics That Matter
Reimbursement is the backbone of financial success for HME providers—but navigating the complexities of payor requirements, denials, and cash flow challenges can be overwhelming. Join Joey Graham, CEO of Prochant, and Andrea Stark, Owner of MiraVista, as they break down the biggest reimbursement hurdles in HME, share proven solutions and highlight the key metrics that drive success.
Date: April 24, 2025
Time: 10 a.m. ET
Register now and take control of your reimbursement strategy!
