COVID-19 & the HME Industry

We are providing regular updates & analyses on the impact of COVID-19 on the HME billing industry. In these tough times, we stand with our HME partners and will work hard to weather this storm together!

Billing Solutions

Prochant is the nation’s leading HME billing and process outsourcing company. Our highly-skilled team helps providers become more profitable by outsourcing or enhancing front- and back-office processes. We rapidly implement changes and proactively monitor metrics to ensure client success. Headquartered in Charlotte, North Carolina, we manage the revenue cycle for top medical equipment providers and health systems.

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Full Service Billing

Outsource your entire back-office with our Full Service Billing (FSB) solution. We take over all of your insurance billing, collections, and cash posting. You get a dedicated, U.S.-based account manager who serves as the single point of contact. There is a daily billing review prior to submission and claim rejections are also worked on daily. Daily, weekly and monthly KPI reports are provided for your review. And best of all, we get paid when you get paid.

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Staff Augmentation

Running a large team of in-house billing professionals is not easy for HME providers. At best, it is a distraction from your passion for helping people. At worst, it can be a nightmare with escalating costs and high employee turnover. You have probably considered the idea of outsourcing some of your back-office processes. With our Staff Augmentation solution, you can do it on your own terms. Our team becomes a seamless extension of your team.

Learn more >

Why Prochant?

Dependable

Reliable access to your dedicated team
Seamless extension of your business
Core value for hiring and rewards
Entrepreneurial, empowering team culture
Wholly owned, integrated employee team
Strong employee development program
Weekly account management calls
HiTrust certification in process

Efficient

Dedicated team of experts
Right team to minimize operational costs
Focus on your specific business metrics
Engagement, analysis, & optimization
Usage of industry best practices
High degree of accountability

Innovative

Proactive opportunity identification
Continuous business intelligence
Industry thought leaders
Retained external industry experts
Onsite expert visits

Upcoming Events

Medtrade Spring

March 3-5, 2020
Las Vegas, NV

Association for TN Home Oxygen & Medical Equipment Services

March 19-20, 2020
Nashville, TN

Great Lakes Home Medical Services Association

April 21-22, 2020
South Bend, IN

Midwest Association for Medical Equipment Services & Supplies

April 28-30, 2020
Des Moines, IA

HME Billing Blog

A blog for HME providers & DME billing teams. Read thought-provoking articles on HME and DME billing, outsourcing, and revenue cycle management.
March 19, 2020
coping with covid-19 in dme billing

DME Billing: 6 Tips to Cope with COVID-19

Get the DME billing advice you need to succeed during the COVID-19 pandemic. Joey Graham, our Executive Vice President and General Manager, is an HME industry […]
March 19, 2020
covid-19 and hme

Latest Updates: COVID-19 and HME

Stay tuned to this page for the latest on COVID-19 and the HME industry. HME clients, colleagues, and friends: You remain Prochant’s number one priority during […]
March 15, 2020
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An Important Message on COVID-19

Prochant takes seriously the health and safety of our clients and employees. Prochant’s commitment to its clients remains strong as we closely monitor the status of […]
March 7, 2020
4 keys to success in hme billing

4 Keys to Success in HME Billing

Get the additional guidance you need to thrive in the HME industry. Last week, we recapped the first part of Joey Graham and Ty Bello’s new […]
March 1, 2020
how to thrive in hme billing

How to Thrive in HME Billing

Providers: It’s time for your HME billing business to thrive. Since its launch in 2003, the competitive bidding program has created hardship for HME providers. Companies […]
February 16, 2020
creating connections

HME Billing in 2020: Creating Connections

Getting — and staying — connected will be crucial for HME in the 2020s. Last week on our blog, we talked about why company culture matters […]
February 9, 2020
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HME Billing in 2020: Company Culture Matters

Is a strong culture the key to a strong HME company? We recently discussed the power of community on our blog and how it might define […]
January 19, 2020
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HME Billing in 2020: The Power of Community

Does success in HME billing live outside of the office? Happy New Year! As 2020 comes into full swing, we are reflecting on what might define […]