In the complex world of infusion reimbursement, experience matters. At Prochant, our infusion revenue cycle management (RCM) team brings together 158 years of combined expertise across every aspect of the revenue cycle. From intake to billing, collections to denial management, our experts have seen it all and solved it all.
What sets our team apart isn’t just their tenure, but the depth and diversity of their experience. They’ve worked through system transitions, regulatory changes, payer shifts and workflow overhauls. They’ve helped providers navigate the ever-changing rules of Medicare and commercial payers, all while keeping KPIs on track and revenue flowing.
Built for Complexity, Powered by Technology
Infusion reimbursement presents a distinct set of complexities, and our team is specifically structured to navigate and manage them with precision. Many of our experts have previously led high-performing RCM teams at national infusion providers, supported large system conversions and played key roles in the design and testing of Epic infusion billing modules. With hands-on experience across most major billing systems, including CPR+, MediAR, CareTend, WeInfuse, Brightree and Epic, our team is fluent in the tools that providers rely on.
They’re also backed by Prochant Pulse, our proprietary platform that drives automation, analytics and smart workflows. With real-time performance dashboards, intelligent task routing and AI-powered insights, Pulse enables our team to work faster, smarter and more efficiently so you can see results sooner.
They’ve implemented new workflows, optimized patient pay processes, managed intricate cash posting operations and led billing and A/R teams through strategic change. Their technical fluency is matched only by their operational insight, which allows them to identify and fix inefficiencies before they impact your bottom line.
Experts in Compliance and Performance
With years of experience applying CMS billing requirements and Medicare reimbursement guidelines, our infusion RCM professionals bring a compliance-first mindset to everything they do. They understand what it takes to get claims paid accurately and on time, while maintaining audit readiness and minimizing risk.
They’re also problem-solvers, mentors, trainers and strategic partners. They’ve built training programs, created standard operating procedures and led performance improvement initiatives that have transformed operations for providers of all sizes.
A Team You Can Trust
Whether your organization is transitioning to a new billing platform, struggling with underpayments or trying to accelerate cash flow, Prochant’s infusion RCM team has the skills and experience to guide you forward. Our experts collaborate closely with your team to identify root causes, streamline processes and implement sustainable solutions that drive financial success.
With Prochant, you’re not just outsourcing your revenue cycle, you’re gaining a strategic partner equipped with the right people and the right technology to deliver results.
Let’s talk about how we can become your strategic partner in financial performance. Contact us today.
Frequently Asked Questions
What makes Prochant’s infusion RCM team different from other billing service providers?
Prochant’s infusion revenue cycle management (RCM) team brings together 158 years of combined experience specifically in the infusion space. Our experts have deep knowledge of payer requirements, billing systems like CPR+, Epic, Brightree, WeInfuse, and a proven track record of improving KPIs for home infusion and specialty pharmacy providers.
How does Prochant support complex infusion billing workflows?
Our team is built to manage the complexities of infusion reimbursement, including Medicare rules, commercial payer variances, and specialty drug billing. We provide end-to-end support—from intake to collections—using our proprietary Prochant Pulse platform to deliver real-time analytics, smart task routing, and AI-powered insights.
Which infusion billing platforms and systems is Prochant experienced with?
Prochant’s infusion RCM experts are fluent in major billing systems including CPR+, MediAR, CareTend, Brightree, WeInfuse, and Epic. Many team members have led system transitions and supported Epic infusion billing module design and testing, making them ideal partners for platform migrations and optimizations.
How does Prochant ensure compliance with Medicare and commercial payer rules?
Our compliance-first approach ensures that claims are submitted accurately and in alignment with CMS guidelines and commercial payer requirements. With extensive experience in managing audits, denials, and ever-changing payer policies, our team helps clients stay audit-ready and reduce reimbursement risk.
Can Prochant help if our infusion practice is experiencing billing or cash flow issues?
Yes. Whether you’re facing underpayments, growing A/R, or workflow inefficiencies, our infusion RCM specialists will analyze your processes, identify root causes, and implement sustainable solutions to accelerate cash flow and improve revenue cycle performance.
