National DME

HealthPartners + Prochant

HealthPartners Park Nicollet was selected for this focused outreach initiative because of your commitment to helping patients recover, manage their health and remain safely at home and the opportunity we see for Prochant to strengthen the revenue cycle infrastructure supporting that mission. 

 

For more than 30 years, your home care teams have delivered personalized support across Minnesota and western Wisconsin. With board-certified physicians directing more than 65,000 home visits and related services annually, coordination across more than 50 specialties and 24-hour access to an on-call nurse, your model is built around providing the right care at home while preventing unnecessary hospital stays. That level of clinical coordination requires equally consistent processes across your revenue cycle. 

 

At Prochant, we work with large health systems facing these same dynamics with their home-based care services. At Prochant, we help providers bring greater visibility, automation and discipline to revenue cycle operations. For HealthPartners, that could mean reducing administrative friction, improving reimbursement performance and supporting the operational consistency needed to expand access while preserving the responsive, individualized experience patients expect. 

BJ Martinelli

Your Dedicated Advisor

BJ Martinelli

VP of HME Services (East)

Schedule a Consultation

Why You Should

Choose Prochant

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Make Home
Medical Simple

Streamline intake, documentation and reimbursement workflows to reduce administrative friction and make it easier for patients to receive the equipment and support they need at home. 

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Improve Efficiency
and Reliability

Combine AI-powered technology with specialized home medical expertise to reduce manual work, prioritize staff effort and create more predictable revenue cycle processes. 

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Strengthen Care and Coverage Coordination

Align eligibility, authorization and billing workflows with HealthPartners’ integrated care and coverage model, helping prevent reimbursement issues from disrupting the patient experience. 

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Increase Operational Visibility

Give your leaders clear insight into intake, claims, denials, aging A/R and payer performance so they can identify barriers earlier and make informed staffing and workflow decisions.

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Support Affordable Care at Home

Improve billing accuracy, reduce denials and accelerate reimbursement to help HealthPartners expand access to personalized home-based support while managing affordability pressures. 

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Success Story

Revenue Cycle Results for a Home-Based Care Provider

NuCara Home Medical, an HME provider specializing in respiratory equipment, mobility products and other DMEs, struggled with billing, collections and denial management, along with staffing challenges, outdated processes and performance gaps that affected key revenue cycle metrics. 

 

Prochant delivered tailored, end-to-end RCM support across intake, billing, collections, denial management and cash posting, combining Prochant Pulse™ workflow management and real-time analytics with close collaboration across both teams.

 

The results included: 

  • 30% reduction in claim rejection rate 
  • 20% decrease in days in accounts receivable 
  • 15% increase in cash posting accuracy 
  • 64% drop in holds 
  • 73%+ reduction in open order days 
Recommended Resources

How Health Systems Can Build a Stronger Home-Based Care RCM Strategy

The New Margin Squeeze in HME:
Why Operational Excellence
Matters More Than Ever

Join Our Upcoming HME News Webinar

“The Future of Revenue Cycle Strategy: Planning for 2027”

As HME providers prepare for 2027, a strong revenue cycle strategy will require smarter planning, greater efficiency and the right technology investments. Join industry leaders for a forward-looking discussion on deductible season, reimbursement challenges, resource allocation and strategies to strengthen financial performance.

The webinar will also feature a live AI panelist, sharing real-time perspectives on industry trends and the evolving role of AI in revenue cycle management. Hear practical insights from leaders of Prochant, AAHomecare, VGM & Associates and Lieber Consulting and walk away with actionable ideas to help your organization prepare for what’s next.

Register Now

HME News webinar: The Future of Revenue Cycle Strategy: Planning for 2027

Special Offer for

To support this partnership discussion, Prochant will waive implementation fees for new engagements initiated by HealthPartners.  

This allows your team to evaluate opportunities for operational improvement and revenue cycle optimization with reduced upfront investment. 

You work hard to earn your revenue.

Count on us to bring it home.