Rotech Healthcare was selected for this focused outreach initiative because of your national leadership in home respiratory care and medical equipment, your continued growth under President & CEO Robin Menchen’s leadership and the opportunity we see for Prochant to make a meaningful impact across your revenue cycle operations.
With more than 300 locations across 45 states, and continued expansion through acquisitions like Baptist Home Medical Equipment, Rotech operates at a scale where revenue cycle consistency becomes critical to performance. Supporting patients managing complex, chronic respiratory conditions through connected care programs like COPDBridge™ and CarePLUS™ requires the same coordination and discipline in reimbursement that you’ve built into clinical care: processes that keep pace with demand, payer complexity and operational change across a national network.
At Prochant, we work with large HME providers facing these same dynamics. We bring greater visibility, automation and discipline to revenue cycle operations through specialized expertise, AI-driven technology and proven processes, helping improve reimbursement performance, reduce denials and support scalable growth, with the same standard of excellence Rotech has built its reputation on with patients and referring providers.
Why You Should
Choose Prochant
Improve
Efficiency
Combine AI-powered technology with specialized revenue cycle expertise to reduce manual work and eliminate bottlenecks so your team can focus on delivering therapies, not chasing paperwork behind them.
Increase
Visibility
Give leadership real-time analytics and workflow transparency across billing, A/R, claims and denial performance with the same level of coordinated, data-driven insight your CarePLUS™ and COPDBridge™ programs already provide referring physicians and care teams.
Support Standardization at Scale
Apply the Prochant Process, built on 25 years of home-based care revenue cycle best practices, to bring consistent reimbursement performance across your 300+ locations and 45-state footprint so growth through acquisition doesn’t mean inconsistent billing processes.
Strengthen Financial Performance
Improve collections, reduce denials and accelerate reimbursement through a proven combination of human expertise and intelligent automation.
Improve Billing Accuracy
Strengthen front-end review and payer-specific documentation workflows to support cleaner claims, which is critical as you expand your therapy portfolio with new offerings like eXciteOSA®, where new device categories often mean new payer requirements and coding nuances to get right from day one.
Success Story
Revenue Cycle Results
for an HME Provider
NuCara Home Medical, an HME provider specializing in respiratory equipment, mobility products and other DMEs, struggled with billing, collections and denial management, along with staffing challenges, outdated processes and performance gaps that affected key revenue cycle metrics.
Prochant delivered tailored, end-to-end RCM support across intake, billing, collections, denial management and cash posting, combining Prochant Pulse™ workflow management and real-time analytics with close collaboration across both teams.
The results included:
- 30% reduction in claim rejection rate
- 20% decrease in days in accounts receivable
- 15% increase in cash posting accuracy
- 64% drop in holds
- 73%+ reduction in open order days
Recommended Resources
4 Revenue Cycle Metrics Every
HME Leader Should Be Tracking
The New Margin Squeeze in HME:
Why Operational Excellence
Matters More Than Ever
Join Our Upcoming HME News Webinar
“The Future of Revenue Cycle Strategy: Planning for 2027”
As HME providers prepare for 2027, a strong revenue cycle strategy will require smarter planning, greater efficiency and the right technology investments. Join industry leaders for a forward-looking discussion on deductible season, reimbursement challenges, resource allocation and strategies to strengthen financial performance.
The webinar will also feature a live AI panelist, sharing real-time perspectives on industry trends and the evolving role of AI in revenue cycle management. Hear practical insights from leaders of Prochant, AAHomecare, VGM & Associates and Lieber Consulting and walk away with actionable ideas to help your organization prepare for what’s next.
Special Offer for
To support this partnership discussion, Prochant will waive implementation fees for new engagements initiated by Rotech.
This allows your team to evaluate opportunities for operational improvement and revenue cycle optimization with reduced upfront investment.
You work hard to earn your revenue.
Count on us to bring it home.
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