A family-owned HME provider serving Northern Illinois and Southern Wisconsin for more than 75 years faced rising A/R balances, high denial rates and limited visibility into its revenue cycle. With six locations and growing patient volume, inefficient intake operations and billing backlogs were straining cash flow.
Partnering with Prochant, the provider gained financial clarity through Prochant Pulse™, Prochant’s AI-driven technology platform. The Prochant team streamlined intake workflows, introduced payor-based specialization and implemented targeted denial management strategies to improve accuracy and speed.
Results within one year:
- 23% decrease in DSO
- 27% increase in collections
- 73% reduction in A/R over 90 days
- 77% reduction in A/R backlog
- 98% net collection rate
Today, the provider maintains A/R over 90 under 10% and continues to enhance automation for long-term financial stability.
Discover how Prochant helps HME providers achieve measurable, technology-driven results.
