What you’ll walk away with:
- A referral-to-payment view of where infusion revenue leaks, and which handoffs are highest risk
- Why underpayments posted as contractual adjustments go unnoticed, including a real case that led to more than $1 million in write-offs
- Five measures to add to your scorecard, and which team should own each
- A 30-day audit you can start without an analytics team
Last week, Paula Roth and Brian Carvelli of Prochant joined Andrea Johnson of CSI Pharmacy for an NHIA sponsored webinar on revenue that never shows up on a denial report. A clean collections report doesn’t prove you’ve collected what you’ve earned. The loss often happens before a claim exists, or after a claim pays, and no one checks.
Hear it from both sides of the table. Paula and Brian share what they see across the providers Prochant supports, while Andrea brings the view from inside a provider organization, where these breakdowns play out every day.
The panelists also answered audience questions on getting staff involved without placing blame and keeping leakage on your radar long term.
