A Smart Solution for Today’s Billing Challenges
Running a successful Home Medical Equipment (HME) business takes more than dedication—it takes the right systems, support, and strategy to stay ahead.
Every day, providers face rising labor costs, ongoing reimbursement cuts, and increasingly complex billing requirements. These challenges leave limited time to focus on what matters most: delivering exceptional patient care and building strong referral networks.
If your KPIs are trending in the wrong direction—or your billing team is stretched thin—HME full service billing might be the right solution.
Why Providers Are Exploring Full Service Billing
As the HME landscape evolves, providers are searching for smarter ways to grow sustainably. From new revenue streams to emerging technologies, there are countless ways to scale—but all of them require a strong financial foundation.
That’s where full service billing comes in.
Whether you’re already using staff augmentation or are just beginning to explore outsourcing, full service billing gives you breathing room—and a path to scale with confidence.
What Is HME Full Service Billing?
Full service billing means outsourcing the entire billing function to a trusted revenue cycle management (RCM) partner. This partner becomes an extension of your team, handling every stage of the billing process—from claims submission to payment posting—so you can stay focused on care.
Unlike partial solutions or temporary staffing, a full service billing model provides long-term, end-to-end support that scales with your business.
How Does It Work?
When you partner with a full service billing provider like Prochant, you gain a dedicated team that manages your revenue cycle, navigates payer complexities, and helps drive better financial results.
You no longer have to worry about:
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Chasing down claims or insurance companies
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Navigating deductible season or payer-specific changes
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Managing billing staff turnover or training gaps
And because most partners are paid on a percentage of collections, their success is directly tied to yours.
What’s Included in Prochant’s Full Service Billing?
Every billing partner is different—but here’s what you can expect from Prochant’s HME Full Service Billing solution:
Included Services:
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Order confirmations
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CMN QA and logging
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CMN, Auth, and other hold monitoring
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Claims review and submission (electronic and printed)
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Claims rejection handling
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Payment posting (all payers)
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Claims correspondence
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Denial management
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A/R follow-up and resolution
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Account management and reporting
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Patient data and order entry
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Eligibility verification
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Prior authorization
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Audit response
Whether you need a full-service solution or a custom combination of services, our team works with you to design a billing model that fits your business.
Why Choose Prochant?
Prochant’s expert team brings deep HME billing knowledge across all product categories, software platforms, and Medicare regions. You’ll have access to:
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A dedicated account team
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Proven best practices for billing performance
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Continuous business intelligence and insights
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Scalable support that grows with your organization
Our goal is simple: help you increase profitability, reduce denials, and improve your revenue cycle—without the administrative burden.
Frequently Asked Questions (FAQs)
1. What makes HME full service billing different from staff augmentation?
Staff augmentation adds people to your team; full service billing replaces the entire billing function with a dedicated, external team that manages it end-to-end.
2. Will I still have visibility into billing performance?
Yes. Prochant provides regular reporting and access to performance dashboards so you’re always in the loop.
3. How quickly can I get started with Prochant’s full service billing?
Our onboarding process typically takes 2–4 weeks. We’ll work closely with your team to ensure a smooth, efficient transition.
4. Is this model cost-effective for small or mid-sized HME businesses?
Absolutely. Full service billing eliminates the need to hire, train, and manage in-house billing teams—reducing overhead and improving consistency.
5. What if I need help with tasks not included in full service billing?
Prochant offers a range of add-on services and flexible solutions to support your entire revenue cycle. We’ll help you find the right fit.
