Patient and Referral Calling

Artificial Intelligence (AI) is no longer a futuristic concept; it’s a strategic imperative for payers and providers. Recent data shows that nearly three-quarters of home-based care organizations are increasing their financial commitments to AI, recognizing its transformative potential across the industry. For revenue cycle management (RCM), these investments are paving the way for innovation that optimizes processes, reduces costs and accelerates reimbursements. 

In this special Halloween episode of Beyond the Drip, our co-hosts Jon Love, Pamela McIntyre, Brandon Carpenter and Brian O'Sullivan reminisce on some of the most spine-tingling stories in the infusion market. Together, they explore the industry’s “scariest stories”—from unsettling trends and operational risks to hidden threats few are talking about but are bound to impact the industry.

Our new Engagement Services extend our comprehensive revenue cycle management (RCM) solutions by integrating a high-touch approach to patient and referral calling. We recognize the importance of effective communication, not only for enhancing patient experience but also for accelerating collections and ensuring operational efficiency.