Trinity Health at Home was selected for this focused outreach initiative because its home infusion model reflects a broader commitment to bringing a “compassionate and transforming healing presence” into the home. Trinity positions infusion therapy as more than convenience, emphasizing personalized care, close collaboration and careful monitoring that help patients focus on their health and well-being. The model also supports priorities central to Trinity Health: improving quality of life, lowering infection risk and providing a more cost-effective alternative to inpatient care. Prochant can reinforce those differentiators by bringing the same coordination, reliability and focus on outcomes to the revenue cycle supporting infusion care.Prochant can reinforce those priorities by bringing the same coordination, responsiveness and focus on outcomes to the revenue cycle supporting infusion care.
Delivering that experience across locally operated agencies in multiple states creates distinct operational challenges. Trinity Health At Home must balance systemwide consistency with different market and payer requirements, while fragmented financial handoffs can delay reimbursement, increase denials and limit visibility across agencies. As Trinity continues emphasizing national quality with local impact, it needs revenue cycle processes capable of supporting that same consistency behind the scenes.
At Prochant, we partner with health systems facing similar challenges across their home infusion services. We bring greater visibility, discipline and consistency to the revenue cycle through specialized home infusion expertise, AI-driven technology and proven processes, helping improve reimbursement performance, reduce denials and support scalable growth while preserving Trinity Health at Home’s emphasis on compassionate support, local relationships and high-quality care.
Why You Should
Choose Prochant
Reduce Barriers to Starting Infusion at Home
Use Prochant’s specialized home infusion intake support and AI-enabled tools to coordinate coverage, authorization and documentation requirements before therapy begins. This helps Trinity deliver on its promise of timely medication, supply and equipment coordination so patients can focus on their health and well-being rather than the stress of navigating treatment logistics.
Create Visibility Across a National, Locally Operated Network
Give Trinity Health At Home leadership consistent insight into claims, denials, A/R and payer performance across agencies and markets. Prochant’s AI and analytics capabilities can help Trinity compare reimbursement outcomes and address variation while preserving the local relationships that underpin its model of national quality and community impact.
Build RCM Processes That Match Penn’s High-Reliability Model
Apply the standardized, measurable Prochant Process across intake, billing and collections, as Penn expands care beyond traditional settings. A more disciplined revenue cycle can complement Penn’s use of proven processes, rigorous safety standards and continuous performance improvement across thousands of home infusion patients.
Make Innovative Home-Based Therapies Financially Sustainable
Improve claim accuracy, reduce denials and accelerate collections through payer-specific expertise, AI-driven insights and focused A/R follow-up. Stronger reimbursement performance can help Penn continue scaling models that reduce unnecessary facility visits, preserve patients’ independence and deliver complex care in the setting that best fits their lives.
Success Story
Revenue Cycle Results for a Health System
A leading academic medical center faced revenue cycle delays across its home infusion services due to manual cash posting, paper-based remittances and intake staffing gaps.
Prochant helped automate remittance workflows, improve cash posting accuracy, strengthen reporting visibility and create a more structured process for ongoing KPI review and workflow optimization.
Within six months, the organization achieved:
- 18% reduction in A/R over 90
- 21% decrease in DSO
- 14% growth in its infusion business
Recommended Resources
How Health Systems Can Build a Stronger Home-Based Care RCM Strategy
Top 3 Revenue Cycle Challenges for Health Systems in Infusion
Join Our Upcoming NHIA Webinar
“The Revenue You Never See: Finding Leakage Across the Infusion Lifecycle”
Not all lost revenue appears as a denial. In many cases, revenue is lost before a claim is ever submitted through missed charges, incomplete documentation, authorization mismatches, incorrect billing units, payer configuration errors or underpayments that go unnoticed. This session would introduce a broader approach to revenue integrity in home infusion by tracing revenue from referral through final payment. Attendees would examine how clinical, operational and financial workflows intersect and where breakdowns can quietly reduce reimbursement. The discussion would focus on identifying leakage points that traditional collections reporting may not reveal and building controls that prevent revenue loss rather than simply reacting to it later. The session would also explore how billing, operations, intake and contracting teams can work together to create stronger accountability around earned revenue.
Special Offer for
To support this partnership discussion, Prochant will waive implementation fees for new engagements initiated by Trinity Health.
This allows your team to evaluate opportunities for operational improvement and revenue cycle optimization with reduced upfront investment.
You work hard to earn your revenue.
Count on us to bring it home.
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