Norco was selected for this focused outreach initiative because of your long-standing leadership in the HME industry, your extensive footprint across the Western United States and the opportunity we see for Prochant to support the revenue cycle infrastructure behind your mission. Your commitment to delivering clinically driven, compassionate support and specialized in-home solutions aligns closely with Prochant’s focus on reducing the reimbursement friction that can stand between patients and the equipment and services they need to live safely and independently at home.
Norco is built around a strong culture of service, technical expertise and community-based care, ensuring patients, caregivers and referral partners receive responsive, knowledgeable support at every step of the care journey. As you continue to navigate industry pressures, including payer complexity, evolving documentation requirements, competitive reimbursement dynamics and ongoing margin pressure, maintaining a strong, end-to-end revenue cycle will be critical to sustaining both financial strength and your reputation for reliable, high-quality service across the communities you serve.
At Prochant, we work with leading HME providers facing these same challenges. We combine deep HME expertise, AI-enabled technology and proven revenue cycle processes to improve efficiency, accelerate cash flow and increase visibility across the revenue cycle. Our goal is to help Norco scale effectively while preserving the high-touch service, clinical responsiveness and community-focused care that define your organization.
Why You Should
Choose Prochant
Improve
Efficiency
Leverage AI-enabled automation alongside specialized HME revenue cycle expertise to streamline eligibility verification, documentation management and claim workflows, reducing manual burden on branch and billing teams so they can stay focused on patient service, order fulfillment and timely delivery of care.
Increase
Visibility
Provide leadership with real-time, actionable insight into eligibility status, claims progression, denials, A/R performance and payer trends across your branch network, helping identify areas that may be impacting cash flow, operational efficiency, or patient service timelines.
Support Scalable Growth
Standardize and optimize revenue cycle workflows across branches and acquired locations to create a consistent operating model that supports Norco’s continued expansion while maintaining the local, community-based service experience patients and referral partners rely on.
Strengthen Financial Performance
Improve billing accuracy, reduce avoidable denials and accelerate reimbursement across commercial, Medicare and Medicaid payers, protecting margins, improving cash predictability and ensuring resources remain focused on delivering high-quality, patient-centered home care services.
Success Story
Real Results from a
Growing HME Provider
Bellevue Healthcare
Like National DME, Bellevue Healthcare experienced significant growth and needed to scale revenue cycle operations without continually expanding internal resources.
By partnering with Prochant, Bellevue achieved:
- 28% reduction in denial rates
- 22% reduction in 90+ A/R
- 20% improvement in write-offs
Recommended Resources
4 Revenue Cycle Metrics Every
HME Leader Should Be Tracking
The New Margin Squeeze in HME:
Why Operational Excellence
Matters More Than Ever
Join Our Upcoming HME News Webinar
“The Future of Revenue Cycle Strategy: Planning for 2027”
As HME providers prepare for 2027, a strong revenue cycle strategy will require smarter planning, greater efficiency and the right technology investments. Join industry leaders for a forward-looking discussion on deductible season, reimbursement challenges, resource allocation and strategies to strengthen financial performance.
The webinar will also feature a live AI panelist, sharing real-time perspectives on industry trends and the evolving role of AI in revenue cycle management. Hear practical insights from leaders of Prochant, AAHomecare, VGM & Associates and Lieber Consulting and walk away with actionable ideas to help your organization prepare for what’s next.
Special Offer for
To support this partnership discussion, Prochant will waive implementation fees for new engagements initiated by Norco.
This allows your team to evaluate opportunities for operational improvement and revenue cycle optimization with reduced upfront investment.
You work hard to earn your revenue.
Count on us to bring it home.
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