Optimizing RCM for Academic Medical Center’s Home Infusion

A leading academic medical center in the Northeast provides home infusion therapies and durable medical equipment (DME), ensuring high-quality patient care. To improve cash posting and revenue cycle efficiency, they partnered with Prochant to address: 

  • High volume of low-dollar invoices and manual remittance processing 
  • Staffing shortages impacting utilization order review  
  • System inefficiencies affecting A/R and financial accuracy 

By leveraging Prochant’s RCM expertise, the partnership delivered significant improvements in just six months: 

  • 18% Reduction in A/R over 90 days 
  • 21% Decrease in Days Sales Outstanding (DSO) 
  • 14% Growth in Infusion Business 

Through automation, enhanced reporting and expert-driven process improvements, the client reduced manual workload, improved financial visibility and streamlined reimbursement timelines. 

Discover how this academic medical center transformed its revenue cycle with Prochant’s technology-driven solutions. Fill out the form below to read the full case study.