Coffee Chat with Joey & Andrea: Tackling Reimbursement Challenges Head-On

As we begin 2025, it’s a perfect time to reflect on a year of progress and innovation in the home-based care industry.

In the latest Beyond the Drip episode, Jon Love and co-hosts sit down with Eric Hill, co-founder of AvevoRx, to discuss his remarkable journey in the infusion therapy industry. Beginning with BioRx, a company he co-founded in 2003, Eric scaled the business into a billion-dollar enterprise before its acquisition by Diplomat Specialty Infusion and later Optum. Now at AvevoRx, Eric is driven by a commitment to improving patient care through personal connections, streamlined processes and strategic use of technology. 

In this FAQ, we address the top billing and RCM challenges infusion and pharmacy providers face—such as reducing denials and appeals, keeping up with complex payor rules, minimizing A/R balances and reducing write-offs—and share how proactive solutions can optimize financial performance.