A nationwide specialty pharmacy provider headquartered in Morrisville, North Carolina delivers high-dollar infusion therapies, including IGG drugs, to patients across most U.S. states. As the organization grew, stalled Medicare billing, manual pricing processes and limited infusion billing expertise disrupted cash flow and reduced revenue cycle visibility.
To stabilize operations and restore financial clarity, the provider partnered with Prochant for end-to-end revenue cycle support. Using Prochant Pulse™, Prochant’s AI-driven technology platform, the team resolved compliance gaps, standardized pricing and improved billing workflows to quickly regain control of reimbursement performance.
Results:
- 47% increase in net collection rate over six months
- 2.4x increase in billing volume within the first 60 days
- 38% decrease in DSO over six months
- 92% reduction in client tasking over six months
Today, the provider operates with restored cash flow, improved billing accuracy and real-time revenue cycle visibility. With streamlined workflows, AI-driven insights and a collaborative partnership, the organization is positioned to continue growing while maintaining financial clarity and operational confidence.
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