Incremental Improvement:
An RCM Field Guide

Those of us who have been in the healthcare revenue management cycle field for some time know there is no such thing as perfection. Unless your business is 100% cash-up-front, it is impossible to achieve a 100% payment rate. The reality is, when we allow insurance companies to comprise most of our revenues, we inherit a ton of risk of non-payment.

At Prochant, we like to analyze four areas weekly to achieve incremental improvement.