Running a successful HME business requires considerable time, effort, and heart. With daily challenges such as reimbursement cuts, fixed or increasing labor costs, and complex medical billing processes, you may have little time to focus on what really matters: quality patient care and provider referrals. You may also be frustrated that your key performance indicators (KPIs) are moving in the wrong direction.
Take a deep breath! You are not alone.
Providers like you are searching for better ways to serve your patients, including the 10,000 people turning 65 each day. From new revenue streams to new technologies, the possibilities for quality patient care are plentiful, but complex.
What if you could positively impact your patients’ care?
Full service billing is one solution. Whether you and your team already have help in place – staff augmentation, for instance – or have little outsourcing experience, there is room to breathe and space to grow. Full service billing is an affordable answer.
What is full service billing?
Full service billing is a suite of services that allows your HME business to outsource the management of your entire billing function – from order confirmation to collections. You will select an outsourcing partner to manage these processes. This company becomes precisely that: a partner in all aspects of your revenue cycle.
A full service billing partnership is powerful. Your partner will weather deductible season with you and handle your claims with confidence.
Most importantly, your outsourcing partner is paid on a percentage of collections. What does that mean for you? Your partner only gets paid when you get paid.
Time once spent managing accounts, corresponding with insurance companies, and completing cash postings can turn into time spent caring for your patients and growing your referrals from physicians, hospitals, and rehabilitation clinics. When you subscribe to full-service billing, you take the weight off your billing team and your bottom line.
Your outsourcing partner should provide you with a menu of their services. These options may vary from partner to partner. To understand what full service billing generally is (and isn’t), let’s take a look at Prochant’s menu.
Full Service Billing includes…
Full Service Billing doesn’t include…
As a leader in full service billing for the HME industry, Prochant’s suite of services helps to make providers like you more profitable. Our medical billing experts have in-depth payer knowledge across all product and software lines and all Medicare regions. When you choose Prochant, you’ll have reliable access to your dedicated account team, backed by industry best practices and continuous business intelligence.
Are you ready to transform your revenue cycle? Contact us today or take our quick HME Health Check to see where your business stands. Our billing experts can work with you to get where you want to go – together.
Prochant helps HME providers become more profitable by combining superior billing and process outsourcing with highly-skilled specialists. We audit existing front and back-office processes, rapidly implement changes, and conduct proactive analytics to enable providers to consistently exceed industry benchmarks. Headquartered in Charlotte, North Carolina, our clients include leading medical equipment providers and health systems.